The gaming industry is largely relevant to today’s world where almost everyone plays games. This piece of technology had revolutionized entertainment for the world and improved the quality of life of consumers. It is no longer a niche form of entertainment for a targeted group of people. Mobile gaming has largely improved over the years as hardware quality gets better and cheaper at the same time and hence becoming a viable option for anyone of any background and ages.
The industry had attracted lots of attention and more people are beginning to enter to course of being a game developer. With this influx of newly cultivated developers, the seeking of internship to gain knowledge from the working world is inevitable.
An article “Video games industry ‘wary’ of interns.” (2015, June 10) by Else, H. shows the potential threat of the industry being cautious of interns which translate to potential workplace abuse due to this stereotype.
A newspaper article “Abusive boss caught on video admits to assault” (2015) from The Straits Times (Chong, 2015) showed that workplace abuse is indeed relevant to our identified problem. The article is about an intern being physically abused by his manager when he failed to do what was instructed. This unacceptable behavior makes us want to go further to educate interns on how to handle workplace abuse.
Things are not going to be smooth sailing for any game developers looking for an internship. Things may often go downhill such as workplace abuse, working long hours or even doing ‘saikang’ (refers to an unpleasant and undesirable task, crudely, shit work). This raises the issues of such situation where interns are treated badly even though they are eager to learn more about the industry. Hence it is important to be equipped with skills to deal with such workplace abuse.
Objective and scope
Being able to handle undesired situations such as workplace abuse during internships is utmost important during the period to avoid burnout. The scope will cover different techniques that an intern can use to when faced with a similar problem in the workplace.
Problems and solutions
Intern VS Abusive superior
When facing an abusive superior, an intern should not let his emotions overwhelm him and find solutions to fix the problem. One of them can be the Thomas-Kilmann Conflict Mode Instrument known as TKI which helps people understand how different conflict-handling styles (Thomas & Kilmann, n.d.). can affect different kinds of people and helps the user to choose an appropriate style for a specific situation.
“Compromising”, one of the five conflict-handling styles from TKI where interns can find a mutually agreeable solution with their superior. It allows both parties to come to a common consensus to solve the issue. This addresses issues directly rather than avoiding it. Another method could be “Collaborating” where both parties work together to find a solution that fully satisfies them, this means to dig into the issue and pinpoint the exact underlying needs of both parties and coming into an agreement.
Another method that could be used is from Daniel Goleman’s approach (Goleman, 2015) of “self-regulation” and “self-awareness”. Seeing the big picture of the problem is essential and the intern could see the best possible way by using this approach to solve problems. By being self-regulated a person will be able to view a problem objectively and not subjectively which is a core skill that a person can have. Emotions should be put aside when attempting to solve a problem and being adaptive to different situation will nett a better workplace environment.
Workplace abuse is something that is not that common yet not rare. This is mostly due to superiors being in a higher position than the person and hence acting in a certain way which is abusive. This problem is prevalent when interns feel that they have no power to retaliate. This shall not be condoned and should be addressed not through barbarian means. With the techniques suggested through our research, such as the Thomas-Kilman Conflict Mode Instrument and Daniel Goleman’s approach, interns should then react in the most appropriate way to abuse when they are faced with one. They then should recall on what they have learned to diffuse the tension between them and their superiors. Thus, this will improve the workplace environment of the intern as they themselves are better equipped with such communication skills to faced with workplace abuse.
Thomas, K., Kilmann, R. (n.d.). An overview of the Thomas-Kilmann conflict mode instrument (TKI). Retrieved from http://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki
Chong, E. (2015). Abusive boss caught on video admits to assault. Retrieved from http://www.straitstimes.com/singapore/abusive-boss-caught-on-video-admits-to-assault
Goleman, D. (2015). How self-awareness impacts your work. Retrieved from http://www.danielgoleman.info/daniel-goleman-how-self-awareness-impacts-your-work/
Goleman, D. (2015). Self-regulation a star leader’s secret weapon. Retrieved from http://www.danielgoleman.info/daniel-goleman-self-regulation-a-star-leaders-secret-weapon/
Video games industry ‘wary’ of interns. (2015, June 10). Retrieved July 20, 2017, from https://www.timeshighereducation.com/news/video-games-industry-wary-of-interns/2011803.article